August 10, 2023

Enlightened ACORDs: The Fastest Path to a Complete Commercial Submission

Placing small commercial policies is about to get a whole lot easier with intuitive Smart Forms that dynamically load questions and generate ACORDs based on the Lines of Business selected by clients.

Share icon

After working with agents for the last six years, we’ve learned what’s necessary to include in ACORD forms and have built that knowledge into our own ACORD-specific Smart Forms: the Enlightened ACORDs. For agents looking to place small commercial policies that require ACORD forms, our Enlightened ACORDs are a digitally-forward solution available to all Broker Buddha customers and serve as the basis for our new Broker Buddha Lite offering.  

Right now, completing ACORD forms is painful work. While access to digital insurance has been increasing, 75% of customers who attempted to purchase insurance online still report problems. This is particularly a problem for agents looking to help small businesses procure standard insurance policies like General Liability, Commercial Property, Workers’ Compensation, and Umbrella policies that encompass multiple types. 

Completing an ACORD form is beyond the capabilities of almost all of an agency’s clients who are often unfamiliar with their nuances and details. Knowing what is required by underwriters and how to answer many of the questions on the forms necessitates a level of knowledge that only agents possess. Therefore, with clients unable to complete the forms themselves, agents are left with ​​unnecessary administrative work to get the forms completed accurately.

As a result, to get a commercial quote, agents are forced to collect exposure data through multiple emails, phone calls, and questionnaires with clients. Next, they have to manually transpose those exposures into the ACORD form or to their AMS to generate the forms and deliver them to carriers. 

It’s a lengthy process subject to errors and inconsistencies. What’s more, full digitization has been slow across the industry, and almost 50% of US agents surveyed by McKinsey said they were dissatisfied with the level of digital signature capabilities from their primary carrier. 

An alternative to this scenario is using the Enlightened ACORD forms. Our intuitive design reduces the complexity of the form, with initial inputs determining which questions are displayed next to the user. Completion can only occur when clients have filled in all the required fields so Enlightened ACORD forms include helpful tooltips to ensure the correct information is delivered. Our forms also dynamically produce a final PDF version on completion by the client automatically, making the process even simpler. 

The data collection process is further streamlined as fields related to the broker remain hidden from the client, and clients are only required to answer questions that appear on multiple forms once. Enlightened ACORDs can also leverage Broker Buddha’s natively integrated eSignature capabilities to accelerate response time, reducing the time it takes for agents to place a policy and increasing client satisfaction. 

Enlightened ACORDs are just the latest in a series of new product announcements designed to speed up and simplify the commercial insurance placement process. 

If you’d like to learn more about using our Enlightened ACORDs or sign up for Broker Buddha Lite, get in touch to book a demo via our website. 

Goodbye time wasted.
Hello optimization with Broker Buddha

blue check mark
Online forms
blue check mark
Efficient use of time
blue check mark
Automated Reminders

Never miss an episode

Subscribe here to be notified when a new podcast episode goes live.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Broker Buddha logo
Replaces email, paper,fax, spreadsheets and PDFs, simplifying the submission process
Featured Articles

You might also like

Jan 10, 2024
Product Announcement: Broker Buddha's New RESTful API Unveiled!

Our newly developed API empowers agencies to use technology to perform actions in, retrieve data from, and input data into the Broker Buddha platform.

read now
Aug 7, 2023
Enhanced Tracking and Collaboration on Insurance Applications

UPGRADED: Assign Questions. Forget chasing down the correct answers on insurance applications, our latest upgrade will simplify exposure capture for insurance agents—and their clients.

read now
May 4, 2023
AMS360 Users Rejoice! We’re Integrated to Streamline Submissions

The insurance industry just got a game-changing upgrade! We’ve teamed up with the comprehensive agency management platform AMS360 to enhance the agent experience.

John O'Brien
Director of Product
read now
Feb 22, 2023
A Bold New Chapter for our Product and Website

Following over a year of client feedback sessions, design iterations, and hundreds of engineering hours, I’m so pleased to announce the next edition of the Broker Buddha platform.

Jason Keck
CEO / Co-Founder, Broker Buddha
read now
Mar 2, 2022
10,000 Carrier Applications Converted to Smart Forms

Thanks to overwhelming demand in 2021, Broker Buddha reached a major milestone with more than 10,000 carrier applications converted into online Smart Forms. These applications represent over 200 lines of business and over 500 carriers, and thanks to this massive library, submissions on our platform doubled in 2021.

read now
Oct 16, 2020
We've got news.

We get tons of positive feedback about our software, but that doesn't mean we ever stop trying to make it better. Here's the latest on some of our recent efforts.

read now
Jul 24, 2020
Make commercial insurance faster with new Dynamic Forms.

Our latest feature that makes the process of insurance faster: Dynamic Forms. No other platform has them.

read now
Jun 18, 2020
New dashboard. More speed for commercial insurance agents.

We've updated our dashboard. Simpler and more intuitive, it lets users can get more done in even less time.

read now
Apr 16, 2020
Introducing Custom Form Bundles for commercial insurance.

Learn more about Form Bundles, the newest feature on our platform, and how you can customize them for your agency.

read now
Apr 5, 2020
Helping commercial insurance agencies help clients during COVID-19.

We developed an online smart form to make the PPP Loan application process easier, and it's free for any agency to use.

read now
Mar 27, 2020
Web Links for First Notice of Loss

Our Web Links feature can help agents get the ACORD 1—First Notice of Loss—done in less time.

read now
Mar 10, 2020
Helping commercial insurance go faster.

Broker Buddha for Carriers is our newest feature—a secure portal that speeds the exchange of information between agents and underwriters.

read now
Feb 4, 2020
For every commercial insurance agency manager who wonders, “What's really going on around here?”

Learn about our Weekly Report, an automated summary of all renewal and application actions that provides commercial insurance agency owners and managers a snapshot of the state of their business.

read now
Jan 30, 2020
Commercial Insurance Schedules Painful?

Revising Schedules is tedious and time-consuming. Our Schedules Editor makes the process a lot less painful.

read now
Dec 11, 2019
White Glove Service for Commercial Insurance

Introducing White Glove Service, a feature that lets commercial insurance agencies get even more out of our platform.

read now
Nov 13, 2019
Find out what your clients really think—NPS Survey feature.

Our workflow for commercial insurance agencies will enhance the customer experience, save you time, and provide your Net Promoter Score.

read now
Oct 16, 2019
Use Web Links to Grow Your Agency.

Web Links embedded into your own site keep customers connected to you.

read now
Oct 9, 2019
A Partnership Built for Speed.

Broker Buddha Announces New Partnership with Alkeme.

read now
Sep 25, 2019
Start renewals 90 days before you need them.

With our 90-Day Pre-Renewal Questionnaire. you can learn about changes well in advance of the renewal date—and adjust coverage as necessary.

read now
Sep 18, 2019
For any commercial insurance agent who has ever said, “Hey, isn’t their renewal date coming up?”

Our daily, automated reminder emails start when the renewal date is seven days away.

read now
Sep 13, 2019
Getting more from Small Commercial.

With Broker Buddha, our online Smart Forms make the upsell seamless. As your customers begin an application or renewal, they can choose to get quotes for additional coverages through intuitive on-screen prompts—without the stress of filling out more forms or providing more information. Or they can decline and move on, but this simple nudge can make them realize they need something they haven’t considered before, like protection against product liability or business interruption insurance.

read now
Sep 6, 2019
Branding is Everything (Product Announcement)

Broker Buddha clients care about their brand and how their clients experience that brand online. Our latest release contains a great new feature that helps agencies brand the customer experience for their clients.

read now
A buddha linear icon


Book a demo