November 11, 2022

We're Expanding our Customer Success Team.

We're growing and adding great people.

Share icon

New Hires in Customer Success

When Broker Buddha launched, designing an intuitive, crisp interface was Job #1. But we always knew that even the best user experience needs great people behind it. 


That’s why our Customer Success Team has been hyper-focused on helping our clients get the most value from our platform. And as our growth continues, we’re adding more talented people to this group. Recently, we welcomed  Alessandra Rohde and Jan Pierre—you can call him JP— Villacres to our Customer Success team. 

Alessandra Rohde


Alessandra has previously worked in the entertainment industry, both as a talent agent and in a forward-facing customer service role at a software application used by film and TV production companies. After spending years booking actors for voice-overs, it’s no surprise that she has a great phone voice. She’s also super smart.

JP Villacres


Before joining our team, JP was at Apple—a little tech company you may have heard about before. He’s also been an account executive for a company that imports shrimp, bananas, and cocoa beans into the United States. He speaks fluent Spanish. And oh yeah, he also did a year-long internship at the UN. In other words, he’s an interesting guy who knows how to connect with people.


So if you’re not using Broker Buddha, we just added two more reasons to schedule a demo and try it. And if you’re already working with us, JP and Alessandra are ready to help you leverage all that it can do.


Goodbye time wasted.
Hello optimization with Broker Buddha

blue check mark
Online forms
blue check mark
Efficient use of time
blue check mark
Automated Reminders
About

Never miss an episode

Subscribe here to be notified when a new podcast episode goes live.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Broker Buddha logo
Replaces email, paper,fax, spreadsheets and PDFs, simplifying the submission process
Featured Articles

You might also like

Nov 10, 2022
Our first time at the CIAB 2022 Insurance Leadership Forum

We recently attended the Council of Insurance Agents and Brokers (CIAB)'s Insurance Leadership Forum and met with leading insurance agency executives from across the country—and the globe—during the five-day event.

read now
Aug 19, 2022
The Best Broker Buddha Offsite Yet

This past week was super special. On Wednesday and Thursday last week, the entire Broker Buddha team participated in a company offsite. There was a lot to celebrate.

read now
Jan 5, 2021
Where does your Agency Management System fall short?

Nearly every agency owner asks me, “Which management system do you recommend? Because mine sucks.” Let's break down the reasons why.

read now
Dec 22, 2020
Four ways being a dinosaur will cost your insurance agency.

Not only do dinosaurs become extinct, they're expensive. Here are four ways dinosaur tendencies cost money at commercial lines insurance agencies.

read now
Dec 2, 2020
Insurance, software, change, surprises, shock, comedy.

Surprising your customers, even when it's positive and transformational change, is no laughing matter.

read now
Aug 20, 2020
Four Ways Insurance Agencies are Managing Through the Pandemic

In this unprecedented era, find out some of the ways smart commercial insurance agencies are working to serve clients now and position themselves for the future.

read now
Jun 23, 2020
Listening. Learning. Changing.

CEO Jason Keck shares his thoughts on social justice in this country, the discussions inside our company, and how he plans to be a part of positive change.

read now
May 15, 2020
What's our sales process?

Chief Revenue Officer Sean Harvey offers his thoughts on the sales process during this current time, and why the most tech-enabled agencies are positioned for success.

read now
May 12, 2020
A virtual conversation with BrokerTech Ventures.

In February, we were selected for the Accelerator program at BrokerTech Ventures (BTV). We caught up with Susan Hatten, COO at BTV, and John Jackovin, Executive Director of the BTV Accelerator.

read now
Apr 9, 2020
Find out what these commercial insurance professionals said.

CEO Jason Keck hosted a free webinar last week with some top commercial insurance professionals. Watch it to find out how your colleagues are managing during these challenging times.

read now
Apr 7, 2020
Our COVID-19 update.

It's an unprecedented situation. Here's what we're doing to ensure that Broker Buddha continues to serve its customers and its community.

read now
Mar 24, 2020
Build strong broker-client relationships. Even now.

As commercial insurance agencies work to serve clients during the coronavirus crisis, the brokers with the right tools are building better relationships by handling more requests efficiently.

read now
Mar 3, 2020
Commercial Insurance and Tech Not So Different After All

I came to Broker Buddha from the tech world and had lots of preconceived notions about the world of insurance. Turns out most of them were wrong.

read now
Feb 27, 2020
BrokerTech Ventures Made Us a First-Round Draft Pick

BrokerTech Ventures, backed by some of the leading independent agencies in the United States, chose us for their InsurTech 2020 Accelerator following our presentation during their Selection Series program. Things are moving fast—it starts on March 2nd.

read now
Feb 5, 2020
Travelers Quarter and Rising Commercial Insurance Prices

Our take on Travelers latest quarter and how price pressure could help commercial insurance agencies in the year ahead.

read now
Jan 28, 2020
Team Grows at Broker Buddha.

We're adding new users and features every day—and growing our development team to continue making our platform as powerful as possible.

read now
Jan 8, 2020
Commercial insurance and the pace of change.

Commercial insurance agencies can be slow to change. The renewal and application process is one example. My question: why?

read now
Nov 27, 2019
Happy Thanksgiving.

We'll tell you about our online smart forms for commercial insurance agencies later. Today, let's talk about Thanksgiving.

read now
Nov 7, 2019
Commercial insurance: your next clients will have new expectations.

In the future, more of your clients will be millennials. And they'll expect technology to make buying insurance easier.

read now
A buddha linear icon

INSPIRE TRUST AND LOYALTY
WITH BROKER BUDDHA

Book a demo