The restaurants where you love to eat, the schools where your children learn, and the businesses that are creating our future all need insurance to protect them as they shape the world. Sadly, though, the process of buying and selling insurance today is an administrative nightmare and these companies waste countless hours filling out forms when they could be growing their business. Broker Buddha has created a new technology to reshape and simplify that process today for every business, broker, and carrier in the US. We’re looking for an implementation leader that will be at the forefront of managing and driving new users through our onboarding process.
Description of Role:
The role will report directly to the Head of Customer Success and will liaise with cross-function internal teams (i.e. Product & Sales) in order to improve customer experience and provide product feedback. This individual will develop strong relationships with our customers by leading and reporting on client progress throughout the duration of their onboarding. They will serve as the main point of contact for clients post sales and will continue to support client training needs post onboarding.
LOOKING FOR SOMEONE WHO:
This role is based in New York City