At Broker Buddha, our mission is to transform the insurance industry with intuitive and insured-focused tech solutions that simplify the application and renewal process. In pursuit of our goals, we’ve integrated with AMS360, a comprehensive agency management system, so their users can more easily access their customer data and empower agents to work more efficiently and effectively.

The new integration is available TODAY, and means AMS360 customers can more quickly and easily engage their customers through Broker Buddha. Double data entry is rife across the insurance industry, causing delays and frustration for agents and clients alike. Together with AMS360, we’re excited to help insurance agencies reduce inconsistencies and improve their efficiency, productivity, and profitability by streamlining their submission processes.

Instead of switching between the applications to copy and paste information, agents can now search AMS360 directly from within the Broker Buddha platform, speeding up workflows and reducing friction in the process. Once an insured’s contact information has been imported once, agents can easily import updates with a simple click.

Key highlights of the integration include:

Simplifying and streamlining the application and renewal processes with easy access to insured company and contact information
Enhancing the agent experience by enabling agents to search AMS360 directly from within the Broker Buddha platform
Reducing likelihood of errors and inconsistencies in creating companies and contacts to ensure a smoother agent experience
Allowing agents to focus on providing exceptional service, heightening brand loyalty, and increasing customer retention

By streamlining the digital processes, agents can spend less time on repetitive administrative tasks that drain their time and energy. Instead, they can focus more on providing a first-class, exceptional service that heightens brand loyalty, increases customer retention, and ultimately drives growth. It’s part of a larger industry trend to improve operational efficiency and deliver an optimized and digitized customer experience illustrated by Gartner’s 2023 CIO and Technology Executive Survey.

With its core functionality and advanced features, AMS360 has become a leading choice for insurance agencies looking to optimize their operations, and we’re delighted to deliver this easy to use integration. This work is the first in a series of integrations we’re planning including TWO WAY POLICY DATA INTEGRATION that will be coming in the next few months, making it easier for agents to minimize double data entry and provide better client services.

Most importantly, it will significantly improve the user experience for agents using Broker Buddha. This will help to further adoption in the agency as well as demonstrate our commitment to AMS360 customers who don’t have a client-facing data capture solution as part of their AMS functionality. If you are an AMS360 customer, we encourage you to try out this new integration and experience the benefits for yourself!

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